Contact Us

Contact Us Form

For quick help with common questions, please click on the links below.

For any other questions, please fill out the form below.


If your enquiry is not addressed in the Contact Us form, please call the Society Office toll-free at 1-855-MYROOTS (1-855-697-6687) or locally atย 416-489-0734 between the hours of 1:00pm and 4:30pm Eastern Time.

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Find Us

The Ontario Ancestorsโ€™ office is our administrative centre.ย Our office staff and volunteers maintain the records, provide services to our members, handle our financial requirements, sell our products, and support current projects and initiatives.

NOTE:ย Our Library collectionย IS NOT held at this location. Please visit the Library page for information on location, hours, and resources.

Address: 2100 Steeles Avenue West, Unit # 202, Concord, ON L4K 2V1

Phone: 1-855-MYROOTS (1-855-697-6687)

Toronto Area: 416-489-0734

Office Hours: Monday – Friday 9:00 AM – 5:00 PM (Closed holidays)

Telephones Answered from: 9:30 AM – 4:30 PM

We are located 1/2 km east of Keele Street at the north-east corner of Steeles Avenue West and Tandem Road, a short distance from Ontario Archives on the campus of York University.ย ย 

By Transit: The Yonge-University Line 1 Toronto Subway line (Spadina Extension),ย  2.2 km west, serves the office via the Pioneer Village station on Steeles Avenue West, with TTC bus line #60 running past the office approximately every 4 minutes at peak hours.ย  We are 1 km from the York University GO Station, and easily accessed via Hwy. 407 exiting at Keele Street South.

There is free parking around the building.ย  ย Please ensure you do not park in spots reserved for others

The offices are on the second floor. An elevator is available inside the ground-level entryway. Please contact extension 200 if additional assistance is required.

Office Administrator โ€“ย Coral Harkiesย โ€“ Ext# 200
Office Accountant โ€“ย Paul Carvalhoโ€“ Ext# 202
To reach our Board of Directors โ€“ย Board of Directors

We welcome and encourage your feedback, suggestions, and comments through “contact us form”, we appreciate your input, and we review all submissions and will respond in a timely manner to your correspondence.ย